We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping above $150 to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very very cute jacket!
The jacket really liked. At first glance, everything is very good. The dog was constantly measured. The goods are very satisfied.
I liked it very much. Raincoat on pug 11.200 kg. Free. Second pug 13400 .. He's tight. We'll order two. The quality is excellent. I recommend the store!
The cloak is sewn from a pleasant, soft raincoat. On our girl 12.5 kg sat well. Thank you. I did not communicate with the store. Seller recommend.
Super nice! Like it very much keeps my dog clean in dirty weather
Waterproof beautiful, as photos/description, store very fast!!! Super recommended!!!
Arrived on your date, all ok, the product as I expected and it looks perfect on you. I love it.
Nice imper, received quickly, I took M for my puppy of 7 kg
Perfect raincoat for my Frenchie. Fits perfect, sizes are true. Good value for money, very pleased. Many thanks store.
The cloak is good. On my baby 9 kg size approached well.
PLASC Ocen krasivyj, Priam Kak detskaja krasivaja kurtocka, kacestvo bezuprecnoje prelest, Spasibo!
The cloak is great. The quality is excellent. Per Bulldog 14.5 kg size FB Butt
Delivery arrived in a month. Quality is good. Corresponds to the description. Thank you. We're happy. The only thing that, I would still add some fixation, not only Velcro, so that it was better fastened.
The goods are satisfied!!!, everything corresponds to the description. The parcel was tracked, there were no problems and delays with the parcel. I recommend the store).
On the French Bulldog 13,5 kg ordered the largest size for growth. In the chest approached, slightly long, but it's not scary. Quality is good. I did not communicate with the store.
Fast shipping. Came in two weeks. Description is accurate. True to size. thank you
Параметры нашего собакена Грудь 54,длина до хвоста 40 - села отлично
The product corresponds to the description, me and my Chuck really liked. Recommend
Great product. Seller, sending was very quickly. Come with smell a little strong, but understand that being plastic and stay long without air, create this smell. Served right. Thank you!
На мопса 1,5 года, 7,6кг заказали LL отлично село! Более того, он будет расти и место куда расти есть. Материал не однослойный