[Name]: Pet Cushion
[Item NO.]: 20D0010G/20D0011G
[Weight]: 1820g(for the largest size)
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping above $150 to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (19)
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I liked everything
It took time to receive the dog mats .I had to pay tax for each mat (10$) so the price for the precious became high.as for the mats Color as in picture . I didn’t open it yet -will add preview as I Will.
Nice bed. I liked the dog for half an hour photo I will add
Perfect as usual, I often order hoopet products and I have never been disappointed
I liked it very much, I appreciated it at once.
The order came quickly enough. Ordered 14.12, came 02.01. The color is gentle, as in the description, a soft volumetric filler (pillow inside)! Everything is super! My dog immediately liked it!
Loved very much! It's really fast!!!
tres bonne qualité même au lavage
אחלה up, Max quality minimum money. It's fast, packed well. Bed giant ומפנקת ברמות
very good product not very fast delivery
PERFECT AND SERIOUS SELLER THANK YOU
Great product according to the description my dog loves!
The bed as in the picture, everything is fine, the dog ate the previous one, so it just came in time.
Very nice and soft, very good value for money.
Super fast delivery, unfundable. I bought the size according to store's instructions for a 30kg dog. I did well with the 11.11 discounts. But I think for this price you can find it in some Bazaar in the area.
The mattress is soft and fluffy, our gin really liked, but was afraid on the first day. Now lies with great pleasure. Thank you store. Recommend