We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping above $150 to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (16)
4 Star (2)
3 Star (0)
2 Star (0)
1 Star (0)
We offer best service and great prices on high quality products
Our store operates worldwide enjoying the greatest convenient online shopping experience
Buy with confidence using the world’s most secure payment methods
Our Buyer Protection covers your purchase from click to delivery
Needs more sticky tings in case you messed up
Nice as described
'm very satisfied
Very good, I received very fast
Nice product - good value for price paid
My dog gate arrived faster than expected and setup was very easy. Great product.
los enganches se despegar con mucha facilidad pero los cambiaré por unos de hierro anclados a la pared
broke in first hour of use. does not work for big dogs.
Очень нужная вещь, спасибо производителю и магазину.
sturdy and perfect for our puppy. very pleased with the quick delivery
Great delivery. Looking forward to working with again for dropshipping
Very accurate to description. What you see is what you get. Easy to assemble. The adhesive on the hooks aren't the best but you can just buy new ones for cheap anywhere. Good stuff!
The package came missing some parts but I was able to buy them here .It's a great idea for my dogs .I would recommend product and store
Great product and excellent quality, the network will not ironing qundi must pay attention to the measurements in description